These Terms of Business ("Terms") govern the provision of accounting, tax and advisory services by DKAT Accountants to its clients. By engaging our services, you agree to be bound by these Terms. Please read them carefully. If you have any questions, contact us before instructing us to proceed.
DKAT Accountants provides professional accounting, tax, bookkeeping, payroll, and advisory services to individuals and businesses in the United Kingdom. The specific services to be provided will be set out in a separate letter of engagement ("Engagement Letter") which forms part of our agreement with you.
Any service outside the scope of the Engagement Letter will be subject to separate agreement and may incur additional charges.
We will:
To enable us to provide our services effectively, you agree to:
You remain responsible for the accuracy and completeness of all information provided to us and to HMRC. We rely on the information you give us and cannot be held liable for errors arising from information you have provided that is incorrect or incomplete.
Our fees will be as set out in your Engagement Letter. Where fixed fees are agreed, these will apply unless the scope of work changes materially. Where fees are not fixed, we will charge on the basis of time spent at our standard hourly rates in force at the time.
We will raise invoices monthly or upon completion of a project, as specified in your Engagement Letter. Invoices are due and payable within 14 days of the invoice date unless otherwise agreed in writing.
We reserve the right to charge interest on overdue amounts at the rate of 8% per annum above the Bank of England base rate, in accordance with the Late Payment of Commercial Debts (Interest) Act 1998. We may also suspend services until outstanding balances are settled.
Out-of-pocket expenses (such as Companies House fees, specialist software subscriptions or courier costs incurred on your behalf) will be charged at cost in addition to our fees.
We will keep your affairs strictly confidential. We will not disclose your information to third parties without your consent, except where:
Our confidentiality obligations continue after the termination of our engagement.
As a regulated firm, we are required to comply with the Money Laundering, Terrorist Financing and Transfer of Funds (Information on the Payer) Regulations 2017. This means we are required to:
We are legally prohibited from informing you ("tipping off") if a suspicious activity report has been made — doing so is a criminal offence under the Proceeds of Crime Act 2002. We will not be liable to you for any loss suffered as a result of complying with our legal obligations under these regulations.
All work product, reports, documents and materials produced by us in connection with our services remain our intellectual property until all fees relating to that work have been paid in full. Upon full payment, the deliverables prepared specifically for you become your property.
Our general working papers, methodologies and internal documents remain our property at all times.
Our liability to you for any losses, damages, costs or expenses arising from our services will be limited to the fees paid by you to us in the 12 months preceding the claim, or £100,000, whichever is lower, except in cases of fraud, wilful misconduct or death or personal injury caused by our negligence.
We will not be liable for any indirect or consequential loss, loss of profit, loss of business, or loss of anticipated savings arising from our engagement, however caused.
We will not be liable for any failure to perform our obligations caused by circumstances beyond our reasonable control, including but not limited to HMRC system failures, force majeure events or delays caused by you.
The information on our website, including our financial tools and calculators, is provided for general informational purposes only. It does not constitute professional advice and should not be relied upon as such. You should always seek tailored professional advice for your specific circumstances.
While we take care to ensure the accuracy of information on our website, we make no warranties about its completeness, accuracy or suitability for any purpose.
Either party may terminate the engagement by giving 30 days' written notice. We may terminate with immediate effect if:
Upon termination, you will be invoiced for all work carried out up to and including the termination date. We will return your documents and records in accordance with our document retention obligations.
We are committed to providing a high quality service. If you are dissatisfied with any aspect of our work, please contact us in the first instance at info@dkat.co.uk. We will acknowledge your complaint within 5 working days and aim to resolve it within 28 days.
If we are unable to resolve your complaint to your satisfaction, you may be entitled to refer the matter to our professional body or an alternative dispute resolution provider, details of which will be provided upon request.
These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of England and Wales. Both parties agree to submit to the exclusive jurisdiction of the courts of England and Wales.
We may update these Terms from time to time. We will notify existing clients of any material changes by email. Continued use of our services following notification constitutes acceptance of the revised Terms.
If you have any questions about these Terms, please contact us:
DKAT Accountants
Email: info@dkat.co.uk
Phone: 07990 572720
Service Area: United Kingdom (Remote & On-site)